Contact us
Journalists, for a press contact, you can contact:
Marine MICHALIK
Responsible for communication
Tél. : +33 1 44 94 66 61
email : marine.michalik@energie-mediateur.fr
Caroline KELLER
Head of Information and communication department
Tél. : +33 1 44 94 66 19
email : caroline.keller@energie-mediateur.fr
Consumers : if you have a dispute with an energy company or a question, call the following number (free of charge):
ENERGIE-INFO provides answers to your questions
Want to compare energy offers?
Do you need to find a supplier?
Visit energie-info.fr or call the following number (free of charge)
Sollen, to declare an online dispute
Access your secure account, follow your file and interact with the Ombudsman’s services and companies in the energy sector.
Website in French language.