Contact us

Journalists, for a press contact, you can contact:

Emilie POURQUERY
Responsible for communication
Tél. : +33 1 44 94 66 61
email : emilie.pourquery@energie-mediateur.fr

 

Caroline KELLER
Head of Information and communication department

Tél. : +33 1 44 94 66 19

email : caroline.keller@energie-mediateur.fr

 

Consumers : if you have a dispute with an energy company or a question, call the following number (free of charge):

0 800 112 212 Services & free calls

 

 

ENERGIE-INFO provides answers to your questions

Want to compare energy offers?

Do you need to find a supplier?

Any other questions?

Visit energie-info.fr or call the following number (free of charge) 0 800 112 212 Services & free calls

Sollen, to declare an online dispute

Access your secure account, follow your file and interact with the Ombudsman’s services and companies in the energy sector. Website in French language.

Log on

Submit a complaint